The Bear Factory Help Center

Featured Topics

About The Bear Factory

Company Structure

Defective Merchandise, Returns and Discrepancies

How We Are Different

Ordering & Tracking

Plush & Clothing

Call

Hours of Operation:
Monday to Thursday:
9:00 am – 5:00 pm BST

Friday:
9:00 am – 4:00 pm BST

Phone:
+44 1618 088010

Get In Touch

General Enquiries: hello@thebearfactory.uk