About Us
How Our Story Began
Our story began in 2001, just before the “Build Your Own Plush” movement became all the rave. This interactive concept of stuffing your own unstuffed plush animals quickly became a great activity for children. The movement quickly created a new division in the plush toy industry that continues to grow, with thousands of retailers incorporating the “Build Your Own” model into their stores and vacation resorts worldwide.
Since that time, The Bear Factory has been the leading plush supplier worldwide in innovation, quality, and sustainability. With the creation of “Plush for the Planet, the first sustainable stuff a plush line made of recycled fabrics, in 2020 we remain the leading supplier of environmentally conscious plush skins worldwide.
Our mission
Create the best product, cultivate lasting memories, and educate the next generation on the importance of animal and environmental conservation.
Business Excellence Awards
We’d like to thank our customers for your business and support as we celebrate this great achievement & recognition.
Support
The Bear Factory Team is focused on supporting your business or organization to the fullest and guarantees your satisfaction.
Delivery
Here at The Bear Factory we pride ourselves on operating a super speedy order turnaround. We aim to despatch your order within 24 hours of payment being received during standard operational hours.
Accountability
Is our specialty. Our Team is dedicated to giving you the time and assistance to support your business or event. Have a question or need a recommendation? We’re here to help!
Experience
Our customer service like never before. We understand you have more important things to do so our goal is to make your ordering process as easy and enjoyable as possible.
Looking to Get Into the Bear Business?
Are you looking to purchase our products to help support your business or thinking of starting a Bears & Buddies business of your own? Our leadership has over 75 years of entrepreneurial experience and is here to help you at every corner.
We’re happy to discuss any questions about our products, the market, and how you can start selling bears to your financial benefit. First things first, though, look at our Product Guide to become more versed in what we offer. Once you’ve viewed our Product Guide, contact us directly with any questions or next steps on getting started.
Our Commitment To The Social & Environmental Landscape
Being a family-owned and operated company, we share a close relationship with our local community and have made a commitment to preserve the area we live in as well as the planet we live on. We take Social and Environmental issues seriously and passionately to be the best we can be.
Learn more about what we’re doing and how you can get involved.
United Kingdom Distribution Hub
We’re proud to serve our UK customers directly through our distribution centre in North Wales. After more than two decades of working with a distribution partner, we made the decision to bring operations in-house to strengthen our connection with you—our customers, partners, and fans.
This transition allows us to provide a wider range of styles, higher novelty levels, and faster, more personalized service than ever before. By investing locally, we’re not only improving order fulfilment but also supporting jobs and the community around our new home.
As The Bear Factory approaches its 25th anniversary, our North Wales operation marks an exciting new chapter in our story, one built on the same values of quality, innovation, and sustainability that have shaped us since 2001.
